User Guide

Advanced: Phone Transfer

Phone Transfer is a very important and useful part of MobileGo. It empowers you to transfer data from one device to another, and retrieve backups created by MobileGo, iTunes, Samsung Kies (3), and BlackBerry® Desktop Suite and transfer to your device. Besides, you can even permanently erase everything from your Android device. Nothing can be recovered.

To use Phone Transfer, payment is required. Just click sign in to sign in Wondershare Passport via Facebook, Twitter, Google Plus and YouTube or sign up for it.Let's take Android for example and follow the steps below to learn how to transfer files between your devices.  

Video Tutorial: Phone Transfer

1

Phone to Phone Transfer

In the Phone to Phone Transfer mode, you can transfer contacts, messages, calendars, photos, music, video and more between devices running Android, Nokia (Symbian) and iOS.

Step 1. Open Phone Transfer

To begin with, run Wondershare MobileGo on the Windows computer. Click Super Toolkit tab. In the Advanced section, click Phone Transfer. This brings up the primary window, choose Phone to Phone Transfer mode.

Note: To Transfer data to and from iPhone, iPad or iPod touch, you should install iTunes on Windows computer.

phone transfer

Step 2. Connect Your Two Devices to Computer via USB cables

Take out USB cables to connect two devices (They can be Android, Symbian or iOS devices) to your computer. When your devices are connected and detected by, you'll get a window as follow.

phone to phone transfer

Step 3. Transfer Data from One Device to Another

By default, all data on your source device that can be transferred are ticked in the middle, namely contacts, photos, messages, calendars, music, videos and more. You can also tick your wanted data. Then, click Start Copy. In the whole transfer process, DO NOT disconnect either device. When the transfer completes, click OK.

transfer phone to phone

Note:
1. Calendars can't be transferred to and from Nokia (Symbian) phone.
2. Sign in Google, Facebook, Twitter, Samsung and more accounts to transfer contacts and calendars to your destination device.

2

Restore from Backups

Get a new device and want to retrieve backups made by iTunes, iTunes Music, MobileGo, BlackBerry® Desktop Suite, and transfer data to your new Android device, iOS device or Nokia Symbian devices? Phone Transfer can do that for you.

Step 1. Open Phone Transfer

To get started, launch Wondershare MobileGo on the Windows computer. Click Super Toolkit tab. In the Advanced section, click Phone Transfer. The primary window appears. Choose Restore from Backups mode. Then, select a backup type among iTunes, iTunes Music, MobileGo, Kies, and BlackBerry (BlackBerry® Desktop Suite)

Note: To restore your iOS device, you should have iTunes installed on your computer.

restore from backup

Step 2. Connect Your Android/iOS/Nokia Symbian Device to Computer with a USB Cable

Plug into a USB cable to get your Android, iOS or Nokia (Symbian) device connected to computer. Once connected and recognized, your Android, iOS or Nokia (Symbian) device will be displayed on the right.

retrieve from backup

Step 3. Retrieve the Saved Backup Files and Transfer to Your Device

As you see, all backup files under the chosen backup type are shown in the left column. Locate your wanted backup file that you wish to restore to your Android device, iOS device or Nokia (Symbian) device.

Then, go to the middle section and tick the contents you want to restore. Click Start Copy to transfer the contents from the backup file to your target Android device, iOS device or Nokia (Symbian) device.

Note: Support only BlackBerry® Desktop Software V7.0, V7.1. and BlackBerry phones that are running on OS 7.1 and easier versions.

restore from backup files

3

Erase Your Old Phone to Protect your Privacy

Want to sell, recycle or donate your old Android device, iPhone, iPad or iPod touch, but fear that your personal data might be in the wrong hand? Don't worry. You can permanently erase everything from your old Android device, iPhone, iPad or iPod touch. Nothing is recoverable.

Step 1. Open Phone Transfer

At first, run Wondershare MobileGo on the Windows computer. Go to Super Toolkit tab. In the Advanced section, click Phone Transfer. The primary window pops up. Choose Erase Your Old Phone mode.

erase android

Step 2. Connect Your Old Android Device, iPhone, iPad or iPod touch to Computer

Use a USB cable to connect your old Android device, iPhone, iPad or iPod touch to computer. Once connected by Phone Transfer, your Android device, iPhone, iPad or iPod touch will be shown in the left column.

erase iphone

Step 3. Erase Everything from Your iPhone/iPad/iPod touch/Android Device

Go to the lower right corner and click Erase Now. A dialog pops up. Read the tips and enter delete in the box. Then, click Start to erase to erase all of your data from your old Android device, iPhone, iPad or iPod touch.

erase phone data

erase your old phone

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